Join the Team

Madeleine's Candy Shop is currently hiring enthusiastic and driven Sales Associates! 

Job Description:

Be a part of something sweet at Madeleine’s Candy Shop! As a Sales Associate, you will be instrumental in curating an elevated candy-shopping experience and a key contributor to the overall success of the Madeleine's Candy Shop brand. 

Key Responsibilities:

• Greet and engage customers with a friendly, welcoming attitude.

• Assist customers in selecting products, offering knowledgeable recommendations about our candies and gift options.

• Operate the point-of-sale system (POS) to process transactions efficiently and accurately.

• Monitor and replenish stock levels to ensure displays remain attractive and fully stocked.

• Create eye-catching product displays and seasonal decorations.

• Manage and organize special orders, gift baskets, and event-related requests with attention to detail.

• Provide clear, accurate answers to customer inquiries about products, ingredients, and allergens.

• Collaborate with the team to implement in-store promotions and sales strategies.

• Ensure cleanliness and sanitation of the store, including counters, shelving, and customer areas.

• Assist in opening and closing procedures, such as cash handling, end-of-day reports, and store setup.

• Maintain strong knowledge of store products, promotions, and events to proactively inform and upsell customers.

• Proactively resolve customer questions and feedback to maintain an elevated candy-shopping experience.

What We’re Looking For

• A positive, self-starting attitude and an eagerness to deliver exceptional customer experiences.

• Strong communication and organizational skills.

• Basic computer proficiency and the ability to learn new tools.

• Physical ability to lift 50+ pounds as needed.

Preferred Qualifications (Not Required)

• Experience in retail or customer service.

• Knowledge of social media management, Canva, Clover POS, or Squarespace.

• A creative flair and passion for design, branding, or marketing.

Why Join Us?

At Madeleine’s Candy Shop, your voice matters. You’ll have the chance to contribute ideas, shape our brand’s future, and be part of a team that values creativity, innovation, and community. If you’re excited about building memorable customer experiences and growing with a boutique brand, we’d love to meet you!

Your privacy is important to us. All information shared during the application process will remain confidential.